Legal notice
LEGAL NOTICE
Last updated: August 10, 2026
WEBSITE OPERATOR AND SELLER
This website, www.thetephra.com, is operated by:
TEPHRA E.E.
Trade name: TEPHRA
Registered and business address:
Voukourestiou 41
Kolonaki
10673 Athens
Greece
VAT Number (Α.Φ.Μ.): 802648778
General Commercial Registry (G.E.MI.) Number: 180204703000
Telephone: +30 211 001 4400
Email: crystalshowroom@gmail.com
Website: www.thetephra.com
TEPHRA E.E. is the operator of this Website and the seller of products purchased through www.thetephra.com, unless expressly stated otherwise.
INTELLECTUAL PROPERTY
The content of this Website, including texts, photographs, images, graphics, logos, trademarks, trade names, designs, layouts, videos and other materials, is owned by TEPHRA E.E., its licensors, the respective brands or other rights holders, as applicable, and is protected by applicable Greek, European Union and international intellectual property laws.
Access to the Website does not grant or transfer any ownership or intellectual property rights to users.
Except where expressly permitted by applicable law, Website content may not be reproduced, copied, distributed, modified, published, transmitted, displayed for commercial purposes, commercially exploited or otherwise used without the prior authorisation of the relevant rights holder.
TEPHRA AND THIRD-PARTY TRADEMARKS
TEPHRA names, logos, designs and other distinctive signs used on the Website may be protected trademarks, trade names or other intellectual property belonging to TEPHRA E.E. or their respective rights holders.
Names, trademarks, logos and other intellectual property relating to designers, brands or products offered through the Website remain the property of their respective owners.
Their appearance on the Website does not transfer any intellectual property rights to TEPHRA or to Website users.
WEBSITE AND PRODUCT INFORMATION
TEPHRA takes reasonable care to ensure that information published on the Website is accurate and current.
Product descriptions, availability, prices and other information may be corrected or updated where necessary.
TEPHRA does not seek to exclude responsibility for information that applicable consumer law requires to be accurate or for contractual obligations arising from an accepted order.
Nothing in this Legal Notice limits any mandatory rights concerning product information, pricing, contractual obligations or goods purchased through the Website.
PRODUCT IMAGES, COLOURS AND CHARACTERISTICS
TEPHRA makes reasonable efforts to display products and their characteristics accurately.
The appearance of colours, textures, proportions and other visual characteristics may vary depending on the user's device, screen calibration, display settings and technology.
Handmade, dyed, washed, distressed, treated, natural-material or individually finished products may present variations resulting from their materials, manufacturing or finishing processes.
Such characteristics or variations do not affect the customer's statutory rights where goods do not conform to the sales contract.
WEBSITE AVAILABILITY
TEPHRA takes reasonable measures to maintain the security, functionality and availability of the Website.
Temporary interruptions may occur because of maintenance, technical problems, software updates, telecommunications failures, cybersecurity incidents or circumstances outside our reasonable control.
TEPHRA may modify, suspend or discontinue Website functionality where reasonably necessary.
Nothing in this section excludes or limits liability or consumer rights that cannot lawfully be excluded or restricted.
THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links to, integrations with or content originating from independent third-party websites or services.
TEPHRA does not control independent third-party websites and is not responsible for their independent content, availability, security, terms or privacy practices.
The inclusion of a third-party link does not by itself constitute endorsement of that third party or its content.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, TEPHRA is not liable for indirect or consequential losses resulting solely from circumstances for which TEPHRA is not legally responsible.
Nothing in this Legal Notice excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury where such liability cannot legally be excluded, or any mandatory consumer right or other liability that cannot lawfully be excluded or limited.
PERSONAL DATA AND COOKIES
Personal data collected through the Website is processed in accordance with the Privacy Policy and applicable data protection legislation.
The use of cookies and similar technologies is governed by the information and preference controls made available through the Website and applicable law.
ONLINE PURCHASES
Purchases made through the Website are subject to the Terms of Service, Return and Refund Policy and Shipping Policy published on www.thetephra.com.
Nothing in this Legal Notice overrides the specific contractual terms applicable to an online purchase or any mandatory rights granted to consumers.
APPLICABLE POLICIES
Access to and use of the Website and transactions made through it are subject, where applicable, to the following policies published on www.thetephra.com:
Terms of Service
Privacy Policy
Return and Refund Policy
Shipping Policy
Purchase Options Cancellation Policy, where applicable
These policies should be read together.
Where any provision conflicts with a mandatory provision of applicable law, the mandatory legal provision prevails.
CHANGES TO THIS LEGAL NOTICE
TEPHRA may update this Legal Notice where reasonably necessary to reflect changes to the Website, business operations or applicable legal or regulatory requirements.
Any revised Legal Notice will be published on the Website and the “Last updated” date will be updated accordingly.
Changes do not retroactively remove or restrict rights already acquired by customers under an existing contract.
GOVERNING LAW AND CONSUMER RIGHTS
This Legal Notice and use of the Website are governed by Greek law.
Consumers residing in another European Union or European Economic Area country retain any mandatory consumer protection rights applicable to them under European Union law and applicable conflict-of-law rules.
Nothing in this Legal Notice deprives consumers of the protection of mandatory provisions that cannot lawfully be excluded or restricted by agreement.
CONTACT
For questions concerning this Website or this Legal Notice, please contact:
TEPHRA E.E.
Trade name: TEPHRA
Voukourestiou 41
Kolonaki
10673 Athens
Greece
VAT Number (Α.Φ.Μ.): 802648778
General Commercial Registry (G.E.MI.) Number: 180204703000
Telephone: +30 211 001 4400
Email: crystalshowroom@gmail.com
Website: www.thetephra.com
