Privacy policy

1. Every time You use this website You will be bound by the then current Privacy Statement and You should review this text every time You use the website to satisfy yourself that You are comfortable with it.

2. Personal data You provide will be kept in a file under the responsibility of Manousos Markakis Company, for the purposes of: i. the performance and enforcement of the purchase and sale contract over the products You have purchased, or of any other contract between You and us; ii. attending to Your requests, and iii. providing You with information about the products of TEPHRA , including sending commercial communications by e-mail or by any other equivalent electronic communication means (such as SMS) as well as phone calls.

3. Manousos Markakis Company at Kantanoleon 17 Crete, Heraklion 71202, Greece, being in charge of the file, undertakes to mantain your personal information confidential and to ensure the exercise of your access, rectification, cancellation and objection rights by sending a letter to the above referred address to the attention of "Admin" or by means of an E-mail send to In the event that You would decide to exercise the aforementioned rights and, You would have provided to us an E-mail address as part of said personal data, we will appreciate if you could also expressly inform about such circumstance indicating the relevant E-mail address in respect of which the rights of access, rectification, cancellation and objection are exercised.

4. To fulfill the purposes above, we could be required to assign or to disclose the information that You have provided to us and we understand that by providing information in this website or otherwise to us.

5. Use of social network login services (Facebook) by the user. If you decide to use the user sign in or login service through a social network, such as Facebook, your login details, and your email if you so authorize, will be imported from your social network account. By using the user login option, the social network will be able to send us certain additional information from your public profile, such as, for example: your name, gender, approximate age, or profile photo, according to the social network's terms of use. Once you have logged in with Facebook for the first time, TEPHRA will not save any of said additional data. If you decide to interact via a social network, such as Facebook (for example, logging in or using the social plugins available on our Platform), this may lead to you providing certain information regarding your activity on said social network. We recommend that you review your privacy settings and read the social networks' personal data policies to obtain detailed information regarding the collection and transfer of information, your rights, and how to maintain privacy settings that are appropriate to your needs.



A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.


The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.